Frequently Asked Questions

A snuffle mat is an enrichment toy designed to encourage natural foraging behaviour. Dry treats or kibble can be hidden between the fleece layers, giving your dog or small pet the chance to sniff, search and explore at their own pace. This kind of scent-led play provides gentle mental stimulation and can help support calm, focused enrichment at home.

A snuffle ball offers the same scent-led enrichment as a snuffle mat, but in a more compact shape. Treats or kibble are hidden between the fleece folds, encouraging pets to sniff and forage. Snuffle mats are often better for more stationary foraging, while snuffle balls can be a great option for smaller spaces, travel, or pets who enjoy a slightly different challenge.

A scruffle ball is a Nova Zeal exclusive that combines enrichment, texture and playful interaction in one unique design. It offers a different experience from a snuffle mat or snuffle ball while still encouraging natural sniffing and gentle foraging.

Start simply by hiding a few treats where they are easy to find. Let your pet explore at their own pace and keep early sessions short and positive. As they build confidence, you can make the challenge a little more interesting.

The best size depends on your pet, their experience with enrichment, and how you plan to use the toy. Smaller options are often great for puppies, smaller dogs, travel, or introducing scent work for the first time. Larger options can suit bigger dogs or pets who enjoy longer foraging sessions. If you are unsure which size is best, feel free to get in touch before ordering.

Dry treats or kibble work best for most Nova Zeal enrichment toys. Start with something easy for you pet to find, then gradually increase the challenge as they become more confident.

Many Nova Zeal products can also be enjoyed by other small pets, depending on the individual animal and how the toy is used. As with any enrichment, supervision is important, and each pet should be introduced to new toys in a way that suits their needs and temperament.

Nova Zeal enrichment toys are designed for scent-led play, gentle interaction and supervised enrichment. They are not designed to be chew-proof or used as heavy-duty chew toys. If your dog is a strong chewer or tends to rip toys apart, supervision is especially important.

Yes. Nova Zeal toys are designed for supervised enrichment and gentle interaction. As with any enrichment toy, pets should be monitored during use, especially when first introduced, and toys should be removed if damaged.